Privacy Policy

Privacy Policy

Introduction

Welcome to Greenwood Village Crisis Counseling Therapy’s online platform. We are dedicated to delivering high-quality mental health services while upholding the highest standards of data privacy and security. This Privacy Policy outlines our practices regarding the handling of your personal information when you visit our website, use our applications, or interact with our services. By accessing or using our services, you agree to the terms described here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external platforms or services that we may link to but are governed by their own privacy policies. We encourage you to review these third-party policies carefully.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  • Authorized User Access: When you create an account and use our applications or services as authorized.
  • Website Visits: Every time you visit our websites, whether directly or via referral links.
  • Communication: Includes emails, phone calls, text messages (SMS), and newsletters that we send to you.

Personal Data Collection

We collect various types of personal information, including:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Credit card details and billing addresses for transactions on our platform.
  3. Financial Information: Records of payments, transaction histories, and financial records related to our services.
  4. Purchase Information: Data about products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device when you access our apps.
  6. Location Data: Information about your geographical location when using our services.
  7. Feedback and Reviews: Content you provide in surveys, comments, or product reviews.
  8. Social Media Information: Data from social media platforms when you interact with our content on these sites.
  9. Product Information: Details about the mental health products or services you show interest in or purchase.

We obtain this data through direct user input, interactions with our systems, and automated tracking technologies. Additionally, we may receive personal information from third parties who assist us in providing services, subject to their privacy commitments.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Ensure the basic functions of our site work correctly.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track website usage and performance, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Providing and improving our services
  • Complying with legal obligations
  • Resolving disputes
  • Conducting analytics

Once the retention period expires or when these purposes are no longer applicable, we securely delete or anonymize the data.

Security Measures

We prioritize the protection of your personal information through robust security measures:

  • Encryption: We use encryption protocols to safeguard data during transmission and storage.
  • Secure Third-Party Processing: Engaging secure third-party service providers ensures compliance with privacy standards.
  • Access Controls: Restricting access to personal data to authorized personnel only.

Children’s Privacy

Greenwood Village Crisis Counseling Therapy does not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults seeking mental health support, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights (depending on your location)

Your privacy is protected by various data protection laws worldwide. Here’s what you can do:

  • Access and Rectification: Request access to the personal data we hold about you and ask for corrections if inaccurate.
  • Erasure and Restriction: Ask for the deletion of your data or limit its processing under certain circumstances.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object and Non-Discrimination: Object to the processing of your data and enjoy equal treatment rights.
  • Appeals and Complaints: File appeals or complaints with our privacy team regarding data handling practices.

To exercise these rights, please contact us using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions regarding this Privacy Policy, data-related inquiries, unsubscribe requests, or to exercise your rights, please contact us:

  • Email: contact@greenwood-village-crisis-counseling-therapy.denvermentalhealthcare.com
  • Address: Greenwood Village Crisis Counseling Therapy, [Insert Address]